Frequently Asked Questions - Summit Stair Lifts
Where are you located?
We are based out of Kansas City, Mo. Unlike many of their online stair lift dealers, we are less than ten miles from our manufacturer – Summit Lifts.
Will the stair lift fit on my stairs?
Both the AC and DC Summit Lift need a straight set of stairs. The staircase should be at least 30 inches wide. The staircase cannot be more than 20 feet long.
Is the stair lift mounted to the wall?
The stairlift mounts to the stairs.
How does installation work?
The Summit Lift is a nice product because it can be installed by the consumer, a handyman or elevator installer. Homecare Suppliers, LLC will work with the customer to see what option is best for them. It is important to check with your codes department regarding installation in your area.
What makes the Summit Lift a better product?
There is no circuit board on our unit. It is cable driven unit vs rack and pinion.
Do I have to have special electrical wiring?
The AC and DC unit both run off of standard household current.
What is a stairway lift?
 It is a motorized lift that attaches to a staircase and carries a physically challenged or disabled person up and down the stairs. A moving chair is guided by a narrow track attached directly to the steps – not your walls. Our lifts require no modifications to the structure of the home for installation.
How much room is required to install a stairway lift?
The track on the stair lift takes up less than 10 inches of your staircase. When folded up, the unit uses less than 14 inches of space. If your staircase is less than 36 inches wide, it is recommended you sit the user in a chair that is up against a wall, and measure the distance from the wall to the users knees. Once this information is forwarded to the manufacturer, they can assist you with determining if you have enough room to use your lift properly.
 How much weight is the stairway lift capable of carrying?
The lift is rated at 300 pound capacity. It is designed for use by one person at a time.
How safe is a stairway lift?
Several features are designed into the lift to assure the safety of both the user and others within the home. The footrest has safety sensors to stop the lift in either direction should it strike anything on the stairs. A swivel safety switch makes sure the seat is in the proper position before allowing the unit to run, and a seat belt is standard with all stair lifts.
The aircraft cable used for lifting has mechanical and electrical safeties to stop the lift if the cable is not properly tensioned along with a rating of 4,200 lbs. Limit switches shut the unit off in the same place at the top and bottom of the stairs automatically.
 The constant pressure controls are designed to stop the lift the second the controls are released. This is all part of making sure you and your family members will be safe.
How much will it cost to maintain the stairway lift and have it serviced?
The lift is unique in that it is one of the few stair lifts on the market that requires very little maintenance during the warranty period of the lift, and it has one of the longest standard warranty of any American manufacturer, covering all parts (except upholstery wear & tear - labor not included) for a period of three years.
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