Daily Living Blog

Homecare Suppliers is featured in February’s Homecare Magazine

March 10, 2009 on 4:36 pm | In Media/Articles | No Comments

Homecare Suppliers is pleased to be featured in Homecare Magazine. Homecare Magazine is a monthly magazine by HomeCare. HomeCare serves home medical equipment providers who provide patients in the home with medical equipment, medical supplies, and a variety of in-home services. Their magazine provides HME subscribers with timely legislative, regulatory and business news; in-depth analyses of various market segments; features on emerging issues and trends; practical how-to advice on business operations; best-practices profiles; and a constant stream of new product information.

In the February issue, Susanne Hopkins highlights Homecare Suppliers with her article titled “Getting A Lift Without Medicare.” It can be read in its entirety here at HomecareMag.com. While the article is written in part to inform those in the medical equipment industry that they can get by without medicare and insurance reimbursement, it also highlights the foundation on which Homecare Suppliers is built: Integrity & Quality Customer Service.

Pam Billings, Director of Operations, explains in the article why we chose as a company to not pursue medicare and medicaid products.
“There was too much turmoil in the Medicare segment, says Pam, and it was tainted with the appearance of fraud and abuse, something her husband, a police detective, particularly wanted to avoid.

They don’t even accept private insurance. “We do not carry any product that private insurance, Medicare or Medicaid would reimburse for. We do that purposely. We do not want to confuse any consumer who would think we would file [a claim] for them … Any products you buy through us do not have HCPCS numbers. You can’t get reimbursed,” Pam says.

As well, she adds, “we have no intention in the next five years to own or to rent property, so our model didn’t lend itself to Medicare and Medicaid.”

Because insurance is not involved, the company has been able to handle payments differently as well.

“We found that most companies get payment up front,” Pam says, adding that Homecare Suppliers does, too, when the company completes an Internet sale. But when sales are local, the installation is completed before customers pay. “We wanted to be unorthodox and say, ‘We trust that you are going to pay us,’” she says.

The article points out that Homecare Suppliers is not only an internet sales dealer but we also do site visits to assist our local Kansas City customers with their purchases of bath lifts, stair lifts and other mobility products. We want to go the extra mile to make sure that our customers are getting the product they need.